???? ??? ???? ?? ??? ??? ???? ???? ??? ??????, ?? ?? ??? ???? ???? ??? ??? ???? ???? ?? ? ?? ???? ????? ??? ??? ?? ????  ????? ??????? ???? ???? ?? ????? ?? ???? ?? ????? ???? ???? ?? “agent was truly practical and ready to discover the condition; make needed changes; and achieve what I wanted.” (?? ???? - ?????? ??? ???? ?? ????? ????) F